Primary care the way your grandparents had it — with the technology of today.
Direct Primary Care removes insurance companies, excessive paperwork, and rushed appointments from the equation. What’s left is you and your provider.
The traditional model is broken. Here’s why.
In the traditional healthcare system, providers are pressured to see 20–30 patients per day. Appointments run 10–15 minutes. Billing drives clinical decisions, and you often see a different provider every time you walk through the door.
In Clark County, getting a primary care appointment can take weeks — if you can find a provider accepting new patients at all. By the time you’re seen, you’ve waited so long that your 10-minute visit feels like a waste. You leave with a prescription and a referral, but not the answers you came for.
Traditional Care vs. Ash & Elm DPC
| Traditional Care | Ash & Elm DPC | |
|---|---|---|
| Appointment wait | Days to weeks | Same or next day |
| Time with provider | 10–15 minutes | 30–60 minutes |
| Access between visits | Call center / voicemail | Direct text, call, or email |
| Lab costs | Insurance billed (high) | Wholesale Price |
| Billing surprises | Common | Never — transparent pricing |
| Who drives care decisions | Insurance guidelines | You and your provider |
| Knows your name | Maybe | Always |
DPC works especially well if you…
- Are uninsured or have a high-deductible plan and pay for primary care out of pocket
- Have a chronic condition that requires ongoing management and frequent check-ins
- Are tired of rushed appointments and want a provider who takes time with you
- Are self-employed, a small business owner, or between jobs without employer coverage
- Are a family wanting one trusted provider for all ages
- Are a woman who wants specialized, attentive care from a provider who listens
- Lost Medicaid coverage or are facing ACA premium increases
What DPC is NOT
DPC is not insurance. It does not cover hospitalizations, emergency room visits, specialist care, or imaging outside the clinic. Many members pair their Ash & Elm membership with a low-cost catastrophic insurance plan or health sharing plan for major medical coverage.
Courtney will help you think through what combination makes sense for your situation — because that’s part of what a real primary care relationship looks like.